Terms & Conditions

Last updated: 11 November 2025

Welcome to Naas E-Mart.
By accessing or using our website https://naasemart.com/, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.


1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a legal guardian. If you do not agree with these terms, please do not use our website.


2. About Naas E-Mart

Naas E-Mart is an online e-commerce platform providing products and services to customers in Bangladesh. We reserve the right to modify, suspend, or discontinue any part of the website at any time without prior notice.


3. User Account

  • You are responsible for maintaining the confidentiality of your account information.

  • You agree to provide accurate and complete information during registration.

  • Naas E-Mart reserves the right to suspend or terminate accounts that violate our policies.


4. Product Information

  • We strive to display accurate product descriptions, prices, and images.

  • However, we do not guarantee that all product information is error-free.

  • Prices and availability are subject to change without notice.


5. Orders & Payments

  • Placing an order means you agree to purchase the product at the listed price.

  • All payments must be completed using available payment methods.

  • We reserve the right to cancel or refuse any order for any reason.


6. Shipping & Delivery

  • Delivery times are estimates and may vary due to external factors.

  • Naas E-Mart is not responsible for delays caused by courier services or unforeseen circumstances.


7. Returns & Refunds

  • Return and refund eligibility depends on product condition and our return policy.

  • Certain products may be non-refundable.

  • Refunds will be processed within a reasonable time after approval.


8. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Naas E-Mart and is protected by applicable copyright laws. Unauthorized use is strictly prohibited.


9. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack, damage, or disrupt the website

  • Submit false or misleading information


10. Limitation of Liability

Naas E-Mart shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.


11. Privacy Policy

Your use of the website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.


12. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh. Any disputes shall be resolved under the jurisdiction of Bangladeshi courts.


13. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

📧 Email: naasemart@gmail.com
📞 Phone: 01772-337656
📍 Address: Metro Pillar 267, 1281 Begum Rokeya Avenue, Mirpur, Bangladesh